Terms & Conditions
Overview
At oopen.house, we are committed to respecting and protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from our website.
Information We Collect
When you interact with our website, we may collect the following information:
Personal details such as your name, email address, phone number, and shipping or billing address
Order and transaction details
Account information (if you create an account with us)
Technical data such as IP address, browser type, and device information
Browsing behavior on our site through cookies and similar technologies
How We Use Your Information
We use your information to:
Process and fulfil your orders
Communicate with you regarding your purchase or enquiries
Provide customer support
Improve our website, services, and overall experience
Send updates, promotions, or newsletters (only if you have opted in)
Prevent fraudulent or unauthorized activity
Sharing of Information
We only share your information where necessary, including:
Payment providers to securely process transactions
Shipping and logistics partners to deliver your order
Service providers who support our website operations
We do not sell or rent your personal information to third parties.
Cookies
Our website uses cookies to enhance your browsing experience. These help us understand how you interact with our site and allow us to improve functionality.
You may choose to disable cookies through your browser settings, though this may affect certain features of the site.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.
Your Rights
You have the right to:
Access the personal data we hold about you
Request corrections to your information
Withdraw consent for marketing communications at any time
To make such requests, please contact us at hey@oopen.house.
Data Security
We take reasonable precautions to protect your personal information and ensure it is not lost, misused, or accessed without authorization.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be published on this page.
Contact
For any questions regarding this policy or your personal data, you may reach us at hey@oopen.house.